faqs

Here is some useful information about the hotel which should help answer most frequently asked questions by guests:

Car Parking

Free, onsite car parking to the front and rear of the hotel

Car Hire

Islay Car Hire – 01496 810544

D & N McKenzie – 01496 302300

Check In and Out

Check In from 12 noon
Check Out is at 11.00 a.m.

Children

Children of all ages are welcome; cots and high chairs are free of charge

Communications

Fax, printing and photocopying are available at reception

Currency and Credit Cards Accepted

The hotel accepts £ sterling and travellers cheques as well as Visa & Mastercard.  We do not accept American Express credit cards.  All cheques must be accompanied by a valid bankcard.

Disabled

The hotel has 2 ground floor bedrooms and disabled toilet on the ground floor.

Laundry

A laundry service is available at the hotel

Medical

The Rhinns Medical Practice is situated close to the hotel

Packed Lunches

Packed lunches are available on request.  Please ask at Reception for details

Restaurant

Our restaurant is open seven days a week serving breakfast, lunch and dinner.  There is also a diverse bar meal menu.

Service Charge

Gratuities are at the customer’s discretion

Smoking

No smoking is permitted anywhere inside the hotel building

Special Diets

The hotel caters for just about any special diets, but advance notice is preferred.  Vegetarian options are available at all times in the bar and restaurant

 

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